Hiya for businesses

Your best customers are choosing who to trust. Make sure it's you.

Customers ignore unknown numbers. Put your brand on your outbound calls, so customers pick up — and you don't leave revenue on the table.

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Trusted by businesses worldwide

The Problem

Every call starts with one question: “Should I answer?”

That split-second decision determines whether your business connects or gets ignored. And right now, most calls lose before they start.

Declined

“I never answer a number I don’t recognize.”

86%

of unknown calls go unanswered.

Answered

“It’s my son’s doctor. I’ll pick up.”

73%

of consumers say businesses should identify themselves when calling.

Source: Hiya State of the Call Data 2026

The Stakes

When important calls go unanswered.

Every unanswered call costs something real: the appointment, the repair, the rebooking.

Healthcare

Unanswered

An afternoon MRI slot opens up at your clinic, but the patient ignores the unknown number and the appointment goes unused.

Answered with Hiya

The patient recognizes your office calling and confirms the new appointment immediately.

Home Services

Unanswered

Your HVAC technician arrives for a scheduled repair, but the homeowner ignores the call flagged as spam and misses your tech.

Answered with Hiya

The homeowner recognizes your business calling and coordinates arrival before the technician leaves.

Banking

Unanswered

Unusual charges trigger a fraud alert, but the customer ignores the unknown number and the damage continues.

Answered with Hiya

The customer recognizes your bank calling and verifies the activity before more damage is done.

Travel and Support

Unanswered

A stranded traveler requests a callback after a canceled flight, but ignores the unknown number and misses the chance to rebook.

Answered with Hiya

The traveler recognizes your airline calling and gets rebooked in one conversation.

What You Get With Hiya

Everything you need to make every call count.

Customers know it’s you

When your name, logo, and reason for calling appear on your customer’s screen, they pick up and you get the meaningful conversation.

Gain visibility and control

Hiya translates spam labeling and call grading into clear, actionable insights so you know exactly how to improve customer connection.

Build trust at every touchpoint

Impersonators can hijack your brand and destroy customer trust overnight. Secure Branded Call ensures your identity only appears on calls you actually make.

Turn calls into revenue

See what’s working, fix what isn’t, and make smarter decisions about how your business shows up, number by number, team by team.

Get a demo

Get started for free. No integration lift needed.

01

Claim your business identity

Register your business numbers to help mobile networks recognize your calls as legitimate and reduce the likelihood of showing up as spam.

02

Become recognizable

Customize your business name, logo, and call reason on your outbound calls.

03

Improve performance

Use insights and analytics to strengthen call performance and customer engagement.

Sign up today

CUSTOMER STORIES

Trusted by businesses that depend on customer connection.

Businesses across healthcare, home services, financial services, support, and delivery use Hiya to strengthen customer trust and turn more outbound calls into real outcomes.

See all case studies

“We have over 600 lines, and it’s great that we can brand them individually in different ways. During our cold calls for our financial services, having the caller’s name, company name, logo, and the reason for the call displayed adds credibility.”