Hiya Connect: Increase Contact & Pick-Up Rates for Call Center

Hiya Connect caller ID increases contact rates
Hiya Connect

Improve customer engagement by identifying your phone call

Want to know how Hiya can improve your communications operations?

Want to learn how to manage your business’ identity and reputation?

Talk to Hiya to learn how to improve your contact rates and improve your business objectives.

Penske
UK Power Networks
Just Eat
Nielsen

Reputation

Improve your calling operations. Businesses that manage their calling reputation get better results.

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Branded Call

People are more likely to answer their mobile phones when they know who is calling.

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Secure Call

Spoofed calls are the new frontier for fraudsters. Verified calls protect brands from fraud.

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We have seen an up-take in answer rates to our outbound calls to students
— Todd Abbott, SVP Ruffalo Noel Levitz.
Over the past 8 months using Hiya Connect, our contact rate has increased by almost 50%. We love how we can edit the call purpose so our users know what the call is regarding
— Stuart Parkin, Head of customer service, Regit.

Help is on the way!

Thank you for your interest in Hiya Connect. A Hiyan will follow up with you within 1 business day.

If you’re interested in knowing about the trends affecting telecommunications, read our latest State of the Call Report.