If It’s Not Broke, Don’t Fix It! Scammers Claim Apple Devices Have Viruses

As if the gift card scam wasn’t enough, here’s a new rendition of the scam involving Apple. Scammers strike again with an “Apple” phone scam targeting  Apple devices (i.e. iPhone, iPad and Mac users.) Using the spoofing technique, scammers are posing as Apple Customer Service calling in regards to a notification of a possible virus on the victim’s device.

After the scammer informs the victim of the so-called virus, they offer to fix the issue and ask for access to their device. Unfortunately, victims who fall for this scam not only give scammers access to financial and personal information, but are then duped into paying for their services through Apple iTunes gift cards. Requesting only in $100 increments, users have reported losing a total of $1,200 to $2,000 per incident.

Keep these tips in mind to avoid becoming a victim to this growing scam:

  • Be mindful of unexpected calls that do not sound legitimate, listen to your instincts because they’re most likely right.
  • Anytime you are asked to purchase and redeem gift card information for a service, it is most likely a scam
  • If remote access is ever requested for your computer, ensure you initiated the call yourself after verifying the number.
  • If you’ve been a victim or have received this type of call, report it directly to the FTC.

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