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Hiya helps hundreds of UK businesses connect with their customers
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3 Steps to Smarter Business Calling

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Voice connections are critical for success

For businesses, it’s harder than ever to reach customers by phone. 53% of UK consumers say they will never answer an unidentified call. Businesses suffer lower productivity and missed revenue goals from unanswered calls.

Hiya Connect registers and displays your identity on customer phone screens, so customers trust your calls. Businesses have seen up to 30% increases in call answer rates with Branded Call.

Before Hiya, our agents weren’t able to work with consumers on solutions because they couldn’t reach the consumer. With Hiya’s Branded Call, agents are now able to do what they do best: connect.
Brian Summerfelt, President and C.E.O, MetCredit Canada

37%

increase in answer rate with Hiya's Branded Call
Being able to verify effectiveness with robust data is one of the most important things other call centers should consider when evaluating vendors. We were able to prove improvements
OppFi, Senior Data Scientist

25%

increase in answer rate with Hiya's Branded Call
Identifying our calls with Hiya Connect has resulted in 37% more customers answering–27% on the first attempt. That directly impacts new policies, WFM planning, and hourly agent costs.
Fortune 500 Life Insurance Manager

37%

increase in answer rate with Hiya's Branded Call
“We’re making as many as 800,000 outbound calls per day and we’re increasing [answer rates] by 6% – that’s huge. For our business, when you hear that type of number you know that’s just a lift that’s incredible”
Contact center business analyst for a financial services

677%

ROI
“We found that up to an additional 15% of our outbound calls are being converted to consults because of the quick fix solution Hiya Connect provides.”
Ed Cunning, VP of Marketing

15%

increase in call conversion

Ready to increase connection rates with a smarter calling strategy?

Fill out the form and Hiya Connect experts will be in touch to walk you through the three steps:

  • Register your business numbers for free,
to reduce the risk of spam labels.
  • Get a complimentary call inspection to show you how your outbound calls display to customers
  • Learn more about how Hiya Connect can help maximize your call success
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