Tag: carriers

“When asked to justify their use of mobile phones, some 91% of Americans say that the devices make them feel safer, according to Pew Research Center. The reality, however, is that their mobile phones are increasingly exposing them to danger.”

VP of Reputation Data, Jan Volzke, guest posts with TMCnet to give an insider’s scoop on the current state of the phone protection industry. Learn what the FCC and carriers are doing to fight phone spam – and how it can be squashed, once and for all.


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The FCC is taking a strong stance in the fight against robocalls by pushing major wireless and wireline phone companies to take immediate action in providing technology that will block unwanted robocalls to all consumers at no charge. While Hiya is in full support of the fight against robocalls, we also believe it is critical that the industry retains the flexibility to fight the evolving robocall problem with innovation. We do not think this is the right time for the FCC to prescribe solutions via rigid regulation. Hiya is working with industry partners to present better ways to move forward.

As FCC Chairman Tom Wheeler states on the FCC Website, “Robocalls and telemarketing calls are currently the number one source of consumer complaints at the FCC. The Commission is committed to protecting consumers from unwanted calls and giving them more control over the calls and texts they receive.  We will tackle robocalls on as many fronts as possible, whether by implementing new rules, issuing tailored declaratory judgments, encouraging new pro-consumer innovation or urging the private sector to step up and stop this scourge.”

As more and more consumers are affected by the growing number of robocalls, this issue is getting hotter by the minute. Check out how the FCC is getting down to business by clicking the image below:



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Last month, we attended our first conference as Hiya at the IMS World Forum 2016 in Amsterdam. It was a great opportunity for us to learn about the IMS space and more importantly, to see how we can help make calls safer at the carrier level.

Let me share a few key details that we learned.

IMS Has Not Been Integrated Into Many Wireless Networks
First of all, it was very interesting to find out that the concept of IMS had been originally developed for fixed telecom more than 15 years ago. Even though the adoption of IMS by mobile operators started about 8 years ago, IMS has not been implemented in many wireless networks yet. The most active carriers launched the first IMS systems in 3G networks, and the deployment accelerated with LTE rollouts. Since LTE is purely a packet based network, it also needs an IP system that allows customers to enjoy legacy services on the latest mobile networks. And these needs, such as simple voice calls, are met by – you can guess – the IMS platform.

Carriers Want to Retire 3G Systems, But Are Challenged
Therefore, over the last few years, the wireless carriers have been focusing on migrating many services to the IMS world, so they can eventually retire the 3G systems. Surprisingly, the carriers face many challenges – everything from Voice over LTE interconnects between mobile networks  to common international roaming.

There Are Three Key Areas For IMS Innovation at the Carrier Level
As these challenges eventually get resolved, the carriers plan to focus on three key areas to trigger innovation and offer new services to customers.

  • First, IMS API’s! The IMS components, such as Telephony Application Systems, will expose various user accessible API’s (Application Program Interface) that allow third parties to quickly launch and operate new services.
  • Second, IMS virtualization helps the carriers reduce their operational expenses by using standard hardware  while providing a scalable solution to offer new services as well.
  • Third, Cloudified IMS is a model for enabling on-demand network access to a shared pool of resources that can be rapidly provisioned with minimal effort or interaction. This is taking virtualization to the next level and adds automated on-demand services with telco grade quality without the assistance of IT staff.

Why did we find all of this so interesting? Because Hiya already has all three above! We already support IMS API’s that carriers can connect their networks to. Our platform is virtualized leveraging Kubernetes. And it also runs in Amazon cloud.

Needless to say, we were excited to learn that we already have solutions in place that will enable us to help carriers innovate by way of IMS. Interested in learning more, visit our site.

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