Category: Phone Experience

Today, Hiya announced a new product that allows businesses to provide meaningful context into their calls to mobile customers. Featuring business name, logo, location and reason for the call, Hiya Connect helps companies improve contact rates and increase the quality of conversations with their customers. With Hiya Connect, businesses are able to instill trust by…

Today, we are excited to announce that we are collaborating with Comcast to help protect Xfinity Mobile customers from unwanted nuisance and scam phone calls. Starting today, Xfinity Mobile customers can download the Hiya app for free to begin receiving alerts about potential spam calls and block them, as well. With Hiya, Xfinity Mobile customers…

Hiya along with the FCC, is warning consumers not to fall victim to the latest phone scam, the Wangiri (also known as the one ring) scam, which is making a come back in the U.S. For years, the Wangiri scam, Japanese for “one ring and drop” has been preying on unknowing mobile victims, enticing them…

Check out this week’s victim: Wisconsin residents living in the 262 area code Top 10 Cities: 1) West Bend 2) Brookfield 3) Menomonee Falls 4) Kenosha 5) Caledonia 6) New Berlin 7) Racine 8) Waukesha 9) Muskego 10) Mequon Growth since January 2018 to Present: Fraud Calls – 59% Nuisance Calls – 690% Top 3…

This week we’re not bringing you one but two area codes that have been targeted by fraud and nuisance calls in the U.S. Check out this week’s victims: Taking the title for top area code targeted by fraud calls  are Nevada residents living in the 775 area code. Top Cities include: Pahrump Carson City Sparks…