Category: Phone Experience

As the heat rises this summer, so are the number of robocalls! Increasing by a billion from last quarter, we most recently found that in the second quarter of 2018, 5.9 billion robocalls were placed in the U.S. alone. But along with the growing number of robocalls, was the Neighbor Scam that has now began…

According to the Federal Trade Commission (FTC) a phone scam targeting individuals with Chinese last names is spreading across the US. Mandarin or English speaking scammers are calling victims and claiming to be from the Chinese Consulate. Victims are informed that they have a package or sensitive information at their local consulate office. The victim…

Microsoft Tech Support Scams have become a growing epidemic affecting over 13,000 victims a month. Scammers use different tactics to trick victims into paying for unnecessary technical support service. They will claim they’ve been notified of so-called problems that need to be fixed on a victims device, platform, or software. Victims are contacted by scammers…

If you’ve received an unexpected call from AT&T’s Customer Service, guess what you’re being SPOOFED by scammers! Posing as AT&T Customer Service agents, scammers are using robocall technology to contact AT&T customers and notify that there has been an issue with their internet service due to a security breach. The targeted customer is then asked…

Political robocalls fall into two categories legal and illegal. Unfortunately, both types are still on the rise. From candidate mudslinging to requests for donations to survey prize offers, it’s becoming more difficult to differentiate what is and is not legitimate before it’s too late. Scammers will use any tactic to obtain personal information to steal…

Hiya Premium is our new subscription service that complements our free offering without taking away the core free features that our users have come to love and rely on. What do users get on Hiya Premium? Premium users will enjoy: – Premium caller ID – a database of up to 1.5 million caller identities (people…

Last Friday, the FCC and FTC hosted a joint policy forum on “Fighting the Scourge of Illegal Robocalls. The event highlighted the actions carriers and other agencies have taken to protect consumers from unwanted calls. Hiya Founder & CEO Alex Algard spoke on the “Solutions and Tools for Consumers” panel at the event. Here, he discussed:…