Category: Phone Experience

Microsoft Tech Support Scams have become a growing epidemic affecting over 13,000 victims a month. Scammers use different tactics to trick victims into paying for unnecessary technical support service. They will claim they’ve been notified of so-called problems that need to be fixed on a victims device, platform, or software. Victims are contacted by scammers…

If you’ve received an unexpected call from AT&T’s Customer Service, guess what you’re being SPOOFED by scammers! Posing as AT&T Customer Service agents, scammers are using robocall technology to contact AT&T customers and notify that there has been an issue with their internet service due to a security breach. The targeted customer is then asked…

According to the Federal Trade Commission (FTC) a phone scam targeting individuals with Chinese last names is spreading across the US. Mandarin or English speaking scammers are calling victims and claiming to be from the Chinese Consulate. Victims are informed that they have a package or sensitive information at their local consulate office. The victim…

Political robocalls fall into two categories legal and illegal. Unfortunately, both types are still on the rise. From candidate mudslinging to requests for donations to survey prize offers, it’s becoming more difficult to differentiate what is and is not legitimate before it’s too late. Scammers will use any tactic to obtain personal information to steal…

Hiya Premium is our new subscription service that complements our free offering without taking away the core free features that our users have come to love and rely on. What do users get on Hiya Premium? Premium users will enjoy: – Premium caller ID – a database of up to 1.5 million caller identities (people…

Last Friday, the FCC and FTC hosted a joint policy forum on “Fighting the Scourge of Illegal Robocalls. The event highlighted the actions carriers and other agencies have taken to protect consumers from unwanted calls. Hiya Founder & CEO Alex Algard spoke on the “Solutions and Tools for Consumers” panel at the event. Here, he discussed:…

As unwanted call traffic levels reach new highs, the need for effective call protection services is greater than ever. Hiya is proud to power a solution for AT&T. These unwanted calls can be primarily spam/telemarketing and scam/fraud. Spam/telemarketing calls are mass-broadcasted calls that go to thousands of people Scam/fraud calls attempt to elicit personal information…