Category: Phone Experience

A new phone scam tactic called the “Neighbor Scam” has emerged in recent months, and according to our data, it has surged 750% since the beginning of the year. With this new tactic, which has been widely adopted since early 2016, phone fraudsters use Voice over Internet Protocol (VoIP) software to mimic (also known as…

Fraudsters have been taking advantage of rising electricity bills to prey on consumers by stealing personal and financial information. According to Hiya, Phone utility scams grew 109% in 2016, and have seen triple digit growth in 2017. Consumers should be aware of the three main types of utility scams:      Offers to lower utility bill. Scammers…

As if credit card scammers weren’t annoying enough, for those of you who have been very diligent about keeping your information safe, it may have not cut it this time around. If you’ve had a credit report, specifically with Equifax, one of the nation’s three major credit reporting agencies, you could be one of the…

All it takes is the word FREE, and scammers know they’ve got their victims right where they want them. But as much as they’ve used this tactic to rope people into thinking they’ve won a FREE cruise or vacation, this scam, has reached the end of the line. This past August, a class action lawsuit…

This past August and September were a whirlwind (literally and figuratively) for victims in Texas and Florida who were hit hard by hurricanes Harvey and Irma. As families began to put the pieces back together of what they use to call home, they were blindsided by another storm, a storm we’ve dubbed the most Fast-Acting…

You’d think a catastrophic disaster would give scammers the cue to lay off a little, but that obviously would be asking for too much. It’s obvious, since scammers aren’t even giving those who’ve been hit hard by Hurricane Harvey a break! Instead, robocallers are taking advantage of victims while they’re in a very vulnerable state,…