FCC November 2017

FCC Takes Further Steps to “Eliminate Unlawful Robocalls”

At today’s FCC November Open Commission Meeting, FCC Chairman Ajit Pai and fellow FCC commissioners voted in favor of “advanced methods to target and eliminate unlawful robocalls.”

Considering rules proposed by the Consumer and Governmental Affairs Bureau, the commission approved the following:

• To authorize phone companies to block robocalls that appear to be from telephone numbers that do not or cannot make outgoing calls.
• Phone companies can block calls purporting to be from a phone number placed on a “do not originate” list by the number’s subscriber.
• They will also be allowed to block calls purporting to be from invalid numbers, like those with area codes that don’t exist, from numbers that have not been assigned to a provider, and from numbers allocated to a provider but not currently in use.
• Prohibiting providers from blocking 911 emergency calls.

The FCC also brought up minimizing the “blocking of lawful calls”, and recommended that companies “establish a simple way to identify and fix blocking errors.”

As the robocalls remains the number one category of consumer complaints for the FCC, the approval of the rules and Chairman Pai “made it clear that the FCC’s top consumer protection priority is to aggressively pursue this “scourge.”

To learn more, read details on the adopted rules here.

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